Visiting this website
This is an informational website. It does not provide account registration, lead uploads, validation submissions, or payment checkout. Its page scripts do not use advertising pixels, behavioral analytics, or tracking cookies.
Delivering and protecting a website involves technical request information, such as IP address, browser or device information, requested page, and request time. That information can be personal data; the absence of a contact form does not mean no information is processed.
Using the mobile app
ZeroScanX processes account details, sign-in method, selected captures and uploads, and contact fields such as names, phone numbers, email addresses, business details, and addresses. It also processes selected validation requests, results, saved contacts, receipts, Credit and purchase records, agreement records, service-use information, and security information.
Contacts may belong to people other than the account holder. Submit their information only when you have lawful authority to do so. Please do not submit identity documents, payment-card details, or sensitive personal information unrelated to a contact check.
How information is used
Information is used to sign users in, process selected captures, provide requested contact checks and evidence, save results, maintain Credit and purchase records, provide support, improve service reliability, prevent misuse, and meet legal obligations.
Technical and usage metadata can include device or account identifiers, action and request times, and reliability or security events. Metadata linked to an account or device is not automatically anonymous. A verification result is a quality signal, not proof of identity, consent to contact someone, or a guarantee of a response.
Support messages
If you email us, we receive your email address, message, and information you choose to include. We use it to respond, investigate the issue, or handle your request. Do not send passwords, verification codes, full payment details, or unnecessary lead lists.
Sharing and disclosure
Information reasonably needed for a requested function may be handled by service providers supporting account sign-in, contact verification, data storage, payments, security, and customer support. It may also be disclosed when required by law or necessary to address fraud, disputes, or the protection of legal rights. Information handled on our behalf must be protected under applicable contractual and legal requirements.
We do not sell user-submitted contact data as a standalone data product or share it for cross-context behavioral advertising.
Security and retention
We use access controls and other safeguards appropriate to the information and purpose. No website, app, transmission, or storage system can be guaranteed completely secure.
Retention depends on the type of record and why it is needed: an active account, a requested service, support, payment and tax requirements, dispute resolution, security, fraud prevention, or other legal obligations. Account deletion does not automatically remove every retained record.
In particular, limited introductory-offer eligibility records remain after deletion to prevent repeated free-credit claims. These are separate from saved leads. There is no blanket 24-month deletion promise for all security or eligibility records. Contact us for information about retention relevant to your request.
Deleting your account
In the app, open Profile → Settings → Account Management → Delete Account. Following identity confirmation, deletion covers the profile, agreement records, remaining Credits, saved contacts, validation activity, and receipts, subject to the limited retention described above.
In-app cleanup also removes ZeroScanX-owned account files and temporary captures on the device used for deletion. An email request cannot remotely erase files on an offline device, user-owned source images, or copies exported outside the app.
See the account-deletion instructions, including how to request deletion without the app. Completed purchases are not automatically refunded; applicable refund and consumer rights remain unchanged.
Your choices and privacy rights
Depending on applicable law, you may have rights to request access, correction, deletion, a copy of your information, restriction of processing, or to object to certain uses. Where processing relies on consent, you may withdraw it. You may also have the right to contact your local privacy regulator.
Email [email protected]. If a contact record submitted by another user concerns you, explain your request without sending unnecessary sensitive information. We may need proportionate information to verify ownership or identify the record, and some requests are subject to legal exceptions.
Changes to this notice
The date above identifies this website notice. The mobile app presents its own versioned privacy notice and agreement information. Publishing this page does not record a new acceptance for an existing user or grant permission for unrelated future data collection. Material new uses require an updated explanation and consent where applicable.
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